Returns & Refund
At Aura Glame, your trust is our top priority. This Privacy Policy explains how we collect, use, and protect your personal information when you shop with us.
1. Information We Collect
- When you place an order or interact with our store, we may collect:
- Name, email, phone number, and shipping/billing address
- Payment details (securely processed via our payment partners)
- Order history and communication records
- Technical data like browser type, device, and cookies (to improve your shopping experience)
2. How We Use Your Information
We use your information to:
- Process and deliver your orders
- Provide order updates and customer support
- Improve our website and services
- Send promotional offers (only if you subscribe to our emails/newsletter)
- 3. Sharing of Information
We do not sell or trade your personal data.
We may share information only with:
- Courier partners (to deliver your orders)
- Payment gateways (to process secure payments)
- Service providers (for website hosting, analytics, etc.) — strictly for business operations
4. Cookies
Our store uses cookies to enhance your shopping experience, such as remembering your cart and showing personalized recommendations. You can disable cookies in your browser settings, but some features may not work properly.
5. Data Security
We use secure servers, SSL encryption, and trusted payment gateways to protect your data. While no method is 100% foolproof, we take all reasonable steps to keep your information safe.
6. Your Rights
You have the right to:
- Request access to your personal data
- Update or correct your information
- Unsubscribe from marketing emails at any time
- Request deletion of your data (unless legally required to keep it)
- 7. Contact Us
For privacy concerns or questions, reach out to us anytime:
📧 auraglame@gmail.com
📞 Support available 24/7
